Welcome to Beyond Mwanga Safaris! These terms and conditions govern the agreement between us, Beyond Mwanga Safaris (the service providers), and you, our valued travelers, including all individuals listed in a booking.We strongly encourage you to review these terms carefully, as they form the foundation of our commitment to delivering exceptional travel experiences. By confirming your travel arrangements with Beyond Mwanga Safaris, you acknowledge that you have read, fully understood, and agreed to the terms and conditions outlined below.
Should you have any questions, require clarification, or wish to discuss any aspect of these terms, our team is here to assist you. Please do not hesitate to contact us; your journey with us begins with trust and transparency.Embark on an unforgettable adventure with Beyond Mwanga Safaris — your trusted partner in creating remarkable travel experiences.
1. Booking & Payments
- All bookings are subject to availability and confirmation.
- A deposit is required:
- 15% for camping safaris
- 30% for mid-range safaris
- The remaining balance must be paid before the tour begins unless otherwise agreed.
- Full passenger details must match passport information.
2. Prices
- All prices are quoted in US Dollars (USD).
- Prices may change before confirmation.
- Prices generally include accommodation, park fees, transport, guide services, meals, mineral water during safari, and game drives unless stated otherwise.
3. Services
- We aim to provide accurate tour information and quality services.
- Safari vehicles are maintained and backup assistance is available in case of breakdowns.
- Wildlife sightings cannot be guaranteed as animals are wild.
4. Cancellation & Refunds
Cancellation charges apply as follows:
- More than 60 days before tour: 5% deposit loss
- Less than 30 days before tour: 15% of total cost
- Less than 20 days before tour: No refund for lodge safari
- Less than 10 days before tour: No refund for budget safari
Beyond Mwanga Safaris reserves the right to cancel tours due to unforeseen circumstances or unpaid balances. In such cases, clients may receive alternative arrangements or a refund.
5. Complaints
Any complaints must first be reported immediately to your guide or representative during the trip. Formal complaints must be submitted in writing within 28 days after the tour.
6. Changes & Alterations
We reserve the right to adjust itineraries, accommodations, or services due to operational or unforeseen circumstances such as weather, road conditions, strikes, or flight changes.
7. Liability
Beyond Mwanga Safaris is not responsible for:
- Injury, illness, loss, delays, or damages
- Actions of third-party suppliers
- Flight cancellations or force majeure events
- Missing travel documents or visa requirements
Travelers participate in all activities at their own risk.
8. Travel Documents & Health
Clients are responsible for:
- Valid passports and visas
- Vaccinations and health requirements
- Travel insurance and necessary documents
9. Tour Conduct
Clients must follow the instructions of guides and respect local laws. We reserve the right to remove any traveler whose behavior may affect the safety or comfort of others.
10. Supplier Conditions
Hotels, airlines, and other suppliers may have their own terms and conditions which also apply to your booking.
By booking with Beyond Mwanga Safaris, you confirm that you have read, understood, and accepted these Terms & Conditions.We look forward to giving you an unforgettable safari experience in Tanzania!